Noel's wedding day. I have to say I wasn't the only one anticipating his "I Do" since this would be his 5th attempt to get married and there were too many reasons why the wedding was called off.
I am glad to say that he did say his "I Do's" and I promptly tweeted about it. Family.
It was just a bit unnerving that there were only a few of us from Noel's side of the family who were able to attend the wedding.
However, despite the lack of family members, we were still the noisiest group during the reception.
Welcome to the family.
I find glass ornament pretty. the fact that I like taking photos of light fixtures and glass figurine could attest to that.
However, as pretty as they are and as often as I am tempted to buy whenever I see one that really catches my fancy, I cannot and will not get one.
I live with monsters.
Anything breakable isn't really something I can have around the house.
My mother is a bit frustrated with that fact but has to accept it. She's seen how "energetic" the two could get.
So, I admire from afar and take lots of photos.
Safer this way.
Phone etiquette is a basic lesson I've learned in my 9-year stint in Sykes.
There are just some things you don't forget. However, there are just some things you can unlearn.
Despite having learned it, it's something I have not practiced in a while. Sure, I spent a lot of hours on customer service and phone etiquette training as well as business corespondence.
I was more exposed to non-voice support before I moved to a management support team. And despite the number of conference calls, nothing beats being able to speak with an actual customer. Tiring as it may seem.
You learn.
You converse. You make contact.
In my years working in a call center, I have heard all negative connotations and descriptions when working in one. Specially from those that have not been with the industry at all or long enough to understand the business.
I have to honestly say, that there are some bad habits picked up when working in a large company such as Sykes. Excluding political shit and some people in high positions with little to no intelligence, habits are picked up because of people and personal values.
I mean, do I blame others of my bad habits? I'd blame myself first for being into it. Furthermore, weak are those that can't even own up to their own shit. And if one is swayed by the popular, blame the one who lets himself be swayed.
Man up for fuck's sake.
And for those who think little of people who work in a call center, try to think of this logic: It is not the business that makes the man. Character does.
You don't know each and everyone's story to make that kind of call.
To judge so strongly. To generalize out of spite. To teach that kind of spite. Christ.
I have no words to describe how disappointed I am.
